A recent video that appeared online shows the moment an Uber driver was heavily pissed at how most customers keep drivers waiting for long minutes.
In the video, the Uber driver said: “It has come to the height of it. You ordered a ride and made the driver wait for you for 15 minutes. If you don’t have a place to go, why be unfortunate and keep drivers waiting for long minutes? The majority of you are very disrespectful.”
The driver went on to narrate that even in these times when the hike in the price of fuel has been a major challenge for drivers, customers are still adding to the frustration.
In the video, the Uber driver tries to address customers who are in the habit of keeping Uber drivers waiting even after their ride has arrived. From the video, the driver is visibly angry and irritated by the behaviour of some customers.
Watch the video here
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Here are some of the reactions to the post:
@bella_oparah: It’s called PAID WAITING. You’re still getting paid while waiting. If you no wan wait, cancel dey go your hous
@anniesenhancebeauty:
@umycutie commented: “Don’t they charge for the waiting period ?”
@anniesehnacebeauty commented: “But I thought bolt charge for this delay? I saw it on the app just recently.”
@interiorsinlagos commented: “How about the ones that press arrived minutes before they actually arrive?”
@momeemi commented: “A customer service personnel complaining like this ? Please cancel the trip if you can’t wait, what will you do when a rider keeps you waiting was part of your interview questions why are you complaining now”
@sophihair commented: “As a Rider you already know out of every number of clients per day a percentage will exhibit this behavior, ITS NOT BREAKING NEWS, But, i understand the need to be frustrated, these are the contingencies of your line of work, learn better ways to work around them cause this attitude you have is not attituding at all!……….there’s no 💯 service Job anywhere in the world, drop camera and hustle cause you didn’t cancel for a reason!”
@mylagosdiary commented: “30 minutes???? Ahh! Some of you people don’t have conscience! If anyone keeps you waiting for 30 minutes, will you even be smiling?”
@ms_sleem commented: “Una just dey shout cancel the trip bla bla .. on bolt if you cancel the ride with or without waiting your driver score reduces drastically , on indrive they’ll charge up front so who pays the already paid fee percentage ?? People should learn to do the right thing ,keeping a driver waiting that long isn’t fair and to think that after waiting 30mins na like 500 /700 bolt go compensate ,30mins wey e for don for half of the trip, its well sha”